“serap has been extremely accommodating”
I had extensive medical-grade keratin tip extensions by Serap 4 months ago and the experience has been great! From explaining the process, and taking a whole day of labor to install the extensions, to answering all my questions, Serap has been extremely accommodating, helpful, and patient. She is very quick to respond and wants to truly help her clients, which shows. I have had the extensions styled by many professionals and they have all been very impressed by the quality of her work. In the last 4 months, less than 10 pieces have fallen out (from over 200). I am very happy with my experience here. After losing my hair last year, I hadn’t quite felt like myself, but Serap was able to give me my confidence back. I highly recommend her and her team!
“Could not have imagined it better!”
I went to Ersin for my first balayage (and honestly my first time ever getting my hair done), and I’m so happy with it! I get really nervous doing anything to my hair, even a trim, but he made me feel so comfortable and walked me through what would look best with my natural hair.
The balayage turned out super natural and blended perfectly, and he also gave me great advice on how to keep my hair healthy and maintain the color. I’d definitely recommend him, especially if you’re nervous about getting your hair done or trying something new!
We have been given the privilege to cater to our clientele for an extended period of time. The rate of our repeat customers stands at 95%.
“I had a great Experience here!“
I came to Hair Story by Serap after a really bad balayage experience at another salon where my hair was overprocessed, the toner was uneven, and my haircut was choppy. I was honestly nervous to let anyone touch my hair again, but Serap completely saved it. She blended out the horrible toner so beautifully, fixed the uneven cut, and somehow made my hair feel healthy again. She was patient, honest, and clearly knew exactly what she was doing. Also Ersin gave me the most amazing blow out. I finally feel confident about my hair again and couldn’t be more grateful. Highly recommend!
“The Entire Experience Was nothing short of exceptional!“
This was my first time here and I was immediately taken by how neat and pristine it was. The staff are wonderful to work with. They are pleasant, courteous and very helpful. I loved the vibe and my trust was not misplaced. Overall a simply amazing experience. I felt heard, the haircut just was perfect and I am filled with gratitude for their positivity and skill.
Serap is just awesome ! Her skill is simply magical !!! The assistant was patient and thorough with the blow dry.
“highly recommend!“
I’ve been going here for over 2 years and have always received excellent hairstyling services from their talented stylists. Additionally, I am excited to see how they’ve expanded since my last visit, as this will only open up more opportunities for growth and more people to discover how exceptional their services are.
I am writing this review though to express how awesome and inspiring my visit was today, from beginning to end. Since my first visit, I’ve asked for the same haircut, but mostly from different stylists. While it’s cool to see how the look has been done differently by each one, it was even cooler to talk through with today’s stylist on it and then, reflect with our own creative thoughts/ideas, inspiring what one loves doing most and meanwhile gain a deeper perspective on our creative process.
Alexis is introspective, caring, sensitive, and professional in every way. I couldn’t be happier with today’s haircut, to get a different angle of seeing/conceptualizing things, and to now back to my creative work with a fresher perspective. Definitely recommend!
“The whole team is very friendly and Great atmosphere“
I can’t say enough about the amazing service I received at Hair Story, especially from Serap! I came in with dull, lifeless hair and honestly didn’t have high hopes. Serap not only revived my hair but completely exceeded my expectations. Her expertise and attention to detail transformed my hair into something vibrant and healthy. Beyond the incredible results, Serap’s customer service was top-notch. She listened to my concerns, offered fantastic suggestions, and made the entire experience so enjoyable.
The salon itself has a great atmosphere, but Serap truly stands out. She took the time to explain what she was doing and how to maintain the look at home, which I really appreciated. It’s clear she’s passionate about hair and dedicated to making her clients feel their best. I’ve already booked my next appointment with her!
If you’re looking for a stylist who can work miracles and provides exceptional customer service, look no further. You won’t be disappointed!
“Ersin did such a great job on my hair“
I had an amazing experience yesterday at this salon! From the moment I walked in, the friendly environment made me feel right at home. There was no wait time, and Ersin, the stylist who cut my hair, did a fascinating job. He’s incredibly talented and gave me gorgeous layered hair and the cutest new bangs—I absolutely love them!
The whole team is full of great people who are professional, welcoming, and skilled. They made sure I left completely happy. They even offered me delicious Turkish coffee, which was such a nice touch! While Ersin worked his magic, I enjoyed chatting with my friend, which made the whole visit even better.
I’ll definitely be coming back, and I highly recommend this salon to anyone looking for expert styling and a wonderful atmosphere. Thank you all for such a fantastic experience!
